Contact & FAQs

πŸ‡ΊπŸ‡Έ Frequently Asked Questions (FAQ)


1. How long does shipping take?

Once your order is placed, it will be processed within 1–3 business days.

Orders within the United States are produced and shipped from our fulfillment partner in Texas. Delivery typically takes 3–5 business days via UPS.

You will receive a tracking number by email as soon as your order has been shipped.


2. Do you accept returns?

Since all products are made to order, we do not offer general returns or exchanges.

However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

info@coolcatscorner.com

We will review your case and offer a replacement or refund if applicable.


3. Where are your products made?

Our products are produced using a print-on-demand process.

For customers in the United States, orders are printed and fulfilled locally through our production partner in Texas. This ensures faster delivery and consistent quality.


4. What payment methods do you accept?

We accept major payment methods including credit cards, PayPal, and other secure payment options available at checkout.

All transactions are processed securely and encrypted.


5. How do I choose the right size?

Our products follow standard sizing.

You can find a detailed size chart on each product page. We recommend checking it carefully before placing your order.


6. What if my item is defective or damaged?

If your order arrives with a defect or damage, please contact us as soon as possible at:

info@coolcatscorner.com

Include your order number and photos of the issue. We will resolve the problem quickly by offering a replacement or refund.

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