Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us

Cool Cats Corner – Alina Madi
Eichendorffring 125
35394 Giessen
Germany
Email: info@coolcatscorner.com

You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email).

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Consequences of the revocation

If you cancel this contract, we will refund all payments received from you, including delivery costs for shipping to you.
( This excludes additional costs incurred if you have chosen a more expensive delivery method not offered by us ).

The refund will be made immediately and at the latest within fourteen days from the day on which we received your notification of cancellation.

We will use the same payment method for the refund that you used for the original transaction, unless we have expressly agreed otherwise with you. You will not incur any fees as a result of this refund.

We may refuse reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earlier.

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Return shipping costs

The buyer bears the costs of the return shipment.
This means that you will have to bear the shipping costs for returning the goods yourself.

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Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods,

• which are manufactured according to customer specifications or

• are clearly tailored to the customer's personal needs .